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Redbridge Open Access Drug Service

 Redbridge drug service

Redbridge Open Access Drugs Service is a harm reduction, needle exchange and onward referral service for adults affected by substance misuse in the London Borough of Redbridge.

How we work at ROADS

The service aims to provide information, advice and sterile needles to prevent any harm coming to individuals from their substance use. We also help individuals access more structured treatment if they want to. We work on a client led basis allowing clients to decide what course of treatment they would like to follow.

  

What we offer at ROADS:

We offer a range of support for those who need to use our service. This support includes.

  • Drop in - open access service – walk in assessment
  • Crack / cocaine specific evening service
  • Harm reduction advice
  • Harm reduction information
  • Needle exchange service
  • Assessment for substance misuse problems
  • Group work for more structure and support
  • One-to-one sessions
  • Referral onto more specialised services
  • Drug awareness workshops  
  • Alternative therapies – acupuncture and shiatsu
  • Support for family, friends and carers
  • Housing advice and information surgery
  • Health assessments - screening for :
    • Hepatitis and vaccination against
    • Hepatitis B
  • Referrals to other appropriate services

Who we help at ROADS

Our service offers support to:

  • People aged 18 and above
  • Residents of London Borough of Redbridge
  • Clients using crack, cocaine or heroin
  • Assessment for access to neighbouring structured community day programmes
  • Family, friends and carers affected by an individual’s drug use
  • Please note that ROADS does not usually work with those whose primary concern is their alcohol use

Referral: accessing ROADS

There are a number of ways that you or someone you know can access our Redbridge service:

  • You can call us free on 0808 1782 762
  • You can visit us in one of our drop-in sessions (see "drop-in times" , right)
  • We also accept referrals from :
    • Health and social care services (including local GP's, Nurses etc) 
    • Other community services (Housing services, Day centres, Citizens Advice etc) 
    • Criminal Justice agencies (Probation, DIP etc)

Download our ROADS referral form here and send it to us via mail or fax.

 

 

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Redbridge Open Access Drug Service
c/o DIP Team 3rd Floor Ilford Chambers
11 Chapel Road, Ilford
London IG1 2DR

Map

Tel: 020 8553 7710
Fax: 020 8514 0874
Freephone: 08081 782 762

Our opening times

Mon    9:00am - 5:00pm

Tues  9:00am - 7:00pm*

Wed   9:00am - 5:00pm

Thurs 9:00am - 7:00pm*

Fri       9:30am - 5:00pm

 (*= Late opening) 

Our drop-in times

Monday to Friday

1:00pm - 4:00pm